We believe exceptional customer service extends far beyond the initial purchase of our machines. We recognize that your success hinges on the ongoing performance and reliability of our equipment throughout its entire lifespan. This is why we are dedicated to delivering comprehensive after-sales support to guarantee your continued satisfaction:
1. Worldwide Support and Customer Care - Available 24/7: Our support and customer care teams are at your service around the clock, spanning the globe. Regardless of your location or time zone, you can rely on us for assistance, day or night.
2. Exclusive Use of Genuine and Original Spare Parts: We exclusively provide genuine and original spare parts to optimize the performance and longevity of your machine. By using authentic components, you can trust that your equipment will operate at its peak efficiency, ensuring your investment remains valuable over time.
At Rustibus, our commitment to your success goes beyond the sale – it encompasses the entire lifecycle of our equipment. We're here to support you whenever you need us, and we stand by the quality and authenticity of the parts we offer to maximize your machine's performance. Your satisfaction remains our top priority.
Rustibus machines are engineered for longevity. However, in the event of unexpected issues, it becomes crucial to reduce downtime through swift and dependable troubleshooting.
Here you'll find a compilation of troubleshooting tips for all Rustibus machines, conveniently available in a downloadable PDF format. You can access the document by clicking the following link: coming soon, please contact us per emial in the meantime.